Privacy policy

1 - Introduction

At Jazz and Trade, we value your privacy and are committed to protecting your personal data in accordance with applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our Services, which include but are not limited to Telegram channels, social media platforms, and our website. By using our Services, you consent to the practices described in this Privacy Policy.

This Privacy Policy is designed to comply with the following regulations:

• European Union: General Data Protection Regulation (GDPR).
• United States: California Consumer Privacy Act (CCPA) and other applicable state laws.
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA).

In the event of any conflict between these or other applicable laws, Jazz and Trade will adhere to the stricter standard to ensure your privacy is protected.

This policy applies to all users of our Services, regardless of their geographic location, membership status (free or premium), or platform of engagement. If you do not agree with any part of this Privacy Policy, you must immediately discontinue your use of the Services.

2 - Data we collect

Jazz and Trade collects only the information necessary to provide, maintain, and improve our Services. The types of data we collect are as follows:

1. Data You Provide Directly: Users may voluntarily provide personal information, such as names, email addresses, and Telegram usernames, typically when subscribing to premium channels or contacting our support team. Additionally, users may share interaction details, including questions, feedback, or other communications submitted through Telegram, email, or the website contact form.
2. Data Collected Automatically: When interacting with our website or Services, certain data is collected automatically. This includes device and usage information, such as IP addresses, browser types, operating systems, and browsing activity, which help us improve functionality and performance. We also use cookies and tracking technologies to enhance user experience and analyze site usage. Further details about cookies are provided in the Cookies Policy section.
3. Data from Third Parties: In specific cases, we may receive limited data from external sources. For example, broker partners may provide information to confirm successful referrals, including referral sources and associated CPA. Additionally, we may collect aggregated, anonymized data from analytics tools like Google Analytics to better understand user engagement.
4. Data We Do Not Collect: Jazz and Trade expressly excludes the collection of sensitive personal data, including but not limited to sensitive personal data, such as financial information (e.g., banking details or trading account credentials) or protected categories of data, such as medical records or political affiliations.

Jazz and Trade is committed to minimizing data collection and ensuring that all information gathered is used solely for the purposes outlined in this Privacy Policy.

3 - How we use your data

Jazz and Trade uses the data it collects solely for purposes that are essential to the operation, improvement, and delivery of its Services. We are committed to transparency and limit our use of data to the following purposes:

Jazz and Trade uses the data it collects solely for essential purposes related to the operation, improvement, and provision of its Services. These purposes include:

1. Managing Access to Services: Personal data, such as email addresses and Telegram usernames, is used to manage access to premium channels, process inquiries, and confirm eligibility for referral programs or copy trading accounts. This ensures that users can seamlessly access the Services they subscribe to.
2. Providing Support and Communication: Data is used to respond to user inquiries, resolve technical issues, and provide updates regarding the Services. All communications are conducted in a secure and professional manner, with a strict focus on user needs.
3. Improving Services: Aggregated and anonymized data from cookies and analytics tools is analyzed to optimize website performance, improve user experience, and better understand how users interact with our Services. This data is never linked to individual users.
4. Educational and Informational Content: Data may be used to tailor the educational content provided in free and premium channels to better address user needs and interests. This is strictly limited to improving the relevance and quality of the content shared.
5. Compliance with Legal Obligations: In rare cases, Jazz and Trade may process user data to comply with legal requirements or respond to lawful requests from authorities. In such situations, we adhere strictly to applicable data protection laws.

4 - Data sharing

Jazz and Trade does not sell or share personal data with third parties for commercial purposes. Any sharing of data is strictly limited to the following circumstances:

1. Referral Programs: Limited user information may be shared with broker partners to confirm successful referrals and provide associated benefits, such as premium channel access. Only the details necessary for verification are shared, and this occurs exclusively with the user’s explicit consent, in compliance with applicable data protection laws.
2. Legal Obligations: User data may be disclosed to comply with legal requirements or in response to lawful requests from regulatory authorities. Jazz and Trade ensures that any data shared is strictly limited to what is legally required, and all such requests are carefully reviewed to protect user privacy.
3. Anonymized Analytics: Aggregated and anonymized data may be used to analyze and improve the quality of our Services. This data is stripped of any identifying details and utilized solely to enhance website functionality, optimize performance, and better understand user interactions.

Jazz and Trade ensures that any third party involved in data sharing adheres to strict confidentiality and data protection standards, maintaining the highest level of user privacy.

5 - Data retention

Jazz and Trade retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Our retention practices are designed to respect user privacy while meeting operational and legal requirements.

1. Standard Retention Period: Personal data provided by users is retained for a period of 12 months following the user’s last interaction with our Services. After this period, data will be securely deleted unless required for legal or operational purposes.
2. Deletion on Request: Users may request the deletion of their personal data at any time. Such requests can be submitted via email, the website contact form, or our Telegram support account. Jazz and Trade will process all requests promptly and ensure that the data is securely removed, subject to any legal or regulatory obligations that may require its retention.
3. Exceptions for Anonymized Data: Aggregated and anonymized data used for analytical purposes may be retained indefinitely. As this data cannot be linked to any individual, it is used solely to improve the quality and functionality of our Services.

6 - Your rigths

Jazz and Trade is committed to respecting your rights regarding your personal data. As a user of our Services, you have the following rights:

1. Right of Access and Rectification: You have the right to request access to the personal data we hold about you and to request corrections if any of the data is inaccurate or incomplete.
2. Right to Deletion: You may request the deletion of your personal data at any time. Upon receiving your request, Jazz and Trade will securely delete your data within 30 days, unless it is required to be retained for legal or operational reasons.
3. Right to Restrict or Object to Processing: You have the right to request the restriction of your data processing or to object to specific uses of your data, such as for analytics purposes.
4. Right to Withdraw Consent: If your personal data is processed based on your consent, you may withdraw that consent at any time without affecting the legality of the processing conducted prior to the withdrawal.
5. Right to Data Portability: Where applicable, you may request that your personal data be transferred to you or to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please send an email to jazz_support@proton.me with the subject line "Data Rights Request." Jazz and Trade will process your request within 30 days and provide confirmation upon completion.

7 - Security measures

Jazz and Trade takes data security seriously and implements a range of technical and organizational measures to safeguard your personal information. These measures include, but are not limited to:

1. Encryption and Secure Storage: All personal data is encrypted during transmission and securely stored to prevent unauthorized access.
2. Access Controls: Access to personal data is restricted to authorized personnel only, and access is granted on a need-to-know basis.
3. Regular Audits: Jazz and Trade conducts regular security audits and reviews to identify and address potential vulnerabilities in our systems.
4. Employee Training: All team members handling personal data receive training on data protection and security protocols to ensure compliance with best practices.
5. Notification of Breaches: In the unlikely event of a data breach that could compromise your personal information, Jazz and Trade will notify affected users promptly and comply with any legal reporting obligations.

While Jazz and Trade employs industry-standard security protocols, it cannot guarantee complete immunity from unauthorized access or breaches. Users acknowledge this inherent risk when providing personal data.

8 - Cookies policy

Jazz and Trade uses cookies and similar technologies to improve the functionality, performance, and user experience of our website. By accessing our website, you consent to the use of cookies in accordance with this Privacy Policy. Below is an overview of how we use cookies:

1. Types of Cookies Used:

• Essential Cookies: Necessary for the basic operation of the website, such as navigation and security. These cannot be disabled as they are critical to the platform’s functionality.
• Performance and Analytics Cookies: Collect anonymized data about how users interact with the website to improve its performance and optimize the user experience.
• Functionality Cookies: Remember user preferences, such as language settings, to enhance usability and convenience.

1. Managing Cookies: You can manage or disable cookies through your browser settings. However, please note that disabling cookies may limit access to certain features or affect the overall functionality of the website.
2. Third-Party Cookies: Jazz and Trade does not use third-party advertising cookies. However, analytics tools like Google Analytics may use cookies to provide aggregated and anonymized data on site usage.

For more information about cookies and how to manage them, please refer to your browser’s help documentation.

9 - Changes to this policy

Jazz and Trade reserves the right to update or modify this Privacy Policy at any time. Updates may be necessary to reflect changes in the Services, applicable laws, or our data practices. Users will be notified of significant changes through announcements on the website or Telegram channels. Minor changes will take effect immediately upon publication, and users are encouraged to review the Privacy Policy periodically to stay informed.

By continuing to use the Services after a policy update, you agree to the revised terms.

10 - Contact information

If you have any questions or concerns regarding this Privacy Policy or your personal data, you can contact us through the following channels:

• Email: jazz_support@proton.me
• Telegram: t.me/jazz_support
• Website: Use the contact form available on our website.

Jazz and Trade is committed to addressing your inquiries promptly and ensuring that your privacy is respected.